Effective July 1, 2013, US Assure will introduce a comprehensive billing and commission payment solution, including:
· Multiple billing capabilities: direct, wholesale, agency and account bill
Agents and Brokers
To access our online agency portal for business issued through a Zurich appointment, visit zagent.usassure.com.
To access our online agency portal for business brokered through US Assure, visit agent.usassure.com.
If you are a policyholder with billing related questions, contact our live team of service representatives at (855) 872 - 7787 available Monday through Friday, 7:30 a.m. until 7:30 p.m. ET. Automated 24/7 support is also available at this number.
· Secure online agency portal for viewing and tracking of billing and commission related activity
· Electronic delivery of agency account summary and commission statements
· Online tools that help make the agency management process easier
· Commission payment options (check or electronic deposit)
· Ability for agencies to view documented billing-related communications made by US Assure to the policyholder
· Electronic bill payments for policyholders
· Dedicated customer support team